Using an ortho benefit towards online orthodontia services (such as Smile Direct or Byte) depends on your particular plan or group restrictions. While some groups do allow members to use such services, reach out to Bento Concierge at [email protected] to confirm whether or not your plan specifically will cover those types of services.
If you are able to use your benefit with these services, certain documentation will be required before the claim could be processed. Bento Concierge will explain these requirements
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